{"id":21599,"date":"2020-02-24T14:02:03","date_gmt":"2020-02-24T13:02:03","guid":{"rendered":"https:\/\/oudersenonderwijs.nl\/complaint-about-privacy\/"},"modified":"2026-04-10T12:23:18","modified_gmt":"2026-04-10T10:23:18","slug":"complaint-about-privacy","status":"publish","type":"page","link":"https:\/\/oudersenonderwijs.nl\/en\/complaint-about-privacy\/","title":{"rendered":"Complaint about privacy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":21576,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"templates\/kennisbank-detail.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-21599","page","type-page","status-publish","hentry"],"acf":{"banner_afbeelding":"https:\/\/oudersenonderwijs.nl\/wp-content\/uploads\/2020\/01\/Ouders-Onderwijs-Image-8.jpg","inhoud":[{"acf_fc_layout":"inhoud_blok","afbeelding_of_video":"geen","afbeelding":false,"video":null,"intro":"If you have a complaint about privacy protection at school you can take several steps. For help contact the school management, the school participation council, the data protection officer or the Authority personal data.","inhoud":"<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Complaint about privacy at school<\/span><\/b><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Every school must follow <\/span><a href=\"https:\/\/wp-staging.oudersenonderwijs.nl\/kennisbank\/privacy-en-leerlinggegevens\/privacy\/privacyregels-op-school\/\"><span data-contrast=\"none\">the privacy rules<\/span><\/a><span data-contrast=\"none\">. Sometimes something goes wrong. You can then take several steps. First discuss your concerns with the school. If that does not help you can file a complaint or report to the <\/span><a href=\"https:\/\/autoriteitpersoonsgegevens.nl\/een-tip-of-klacht-indienen-bij-de-ap\"><span data-contrast=\"none\">Authority personal data<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Inside the school<\/span><\/b><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">The school must have clear policy about privacy. For parents it is clear what the school rules about privacy are and where you can go with a complaint or problem. First look at this information if you disagree with how things are done. If you have a complaint about the school it is important to first <\/span><a href=\"https:\/\/wp-staging.oudersenonderwijs.nl\/kennisbank\/school-organisatie\/klachten\/tips-voor-het-gesprek-met-school\/\"><span data-contrast=\"none\">discuss it with the school itself<\/span><\/a><span data-contrast=\"none\">. Is it about an incident? Then you can best try to solve it with the involved school employee, the school director or the school governing body. Do you see that it is a problem that affects the whole school? Then contact the data protection officer at school. This person supervises the rules inside the school.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">School participation council<\/span><\/b><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Parents talk about the policy about privacy and the processing of personal data. <\/span><a href=\"https:\/\/wp-staging.oudersenonderwijs.nl\/kennisbank\/medezeggenschap\/medezeggenschapsraad\/\"><span data-contrast=\"none\">The school participation council<\/span><\/a><span data-contrast=\"none\"> has the right of agreement over <\/span><a href=\"https:\/\/wp-staging.oudersenonderwijs.nl\/kennisbank\/privacy-en-leerlinggegevens\/privacy\/privacyregels-op-school\/\"><span data-contrast=\"none\">the agreement about the use of personal data<\/span><\/a><span data-contrast=\"none\">. If the school wants to set or change rules the school participation council must be asked for agreement. You can also inform the school participation council about problems around privacy so they can look carefully at the school policy.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">File a complaint<\/span><\/b><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">If you cannot come to an agreement with the school you can file a complaint according to <\/span><a href=\"https:\/\/wp-staging.oudersenonderwijs.nl\/klachtenregeling\/\"><span data-contrast=\"none\">the complaints procedure<\/span><\/a><span data-contrast=\"none\"> of the school. More information about filing a formal complaint is in the school guide or the complaints regulations.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\">Data protection officer<\/h3>\n<p aria-level=\"3\">The <a href=\"https:\/\/www.autoriteitpersoonsgegevens.nl\/fg-informatie\" target=\"_blank\" rel=\"noopener noreferrer\" data-sk=\"tooltip_parent\">data protection officer<\/a> watches that the school handles personal data well. Do you have questions or want to know something about your data? You can find the data protection officer in the school guide or through the school governing body.<\/p>\n<h3 aria-level=\"3\">Authority personal data<\/h3>\n<p aria-level=\"3\">The Authority personal data checks if organizations follow the privacy rules. Do you want to give a tip or file a complaint? <a href=\"https:\/\/autoriteitpersoonsgegevens.nl\/een-tip-of-klacht-indienen-bij-de-ap\" target=\"_blank\" rel=\"noopener noreferrer\" data-sk=\"tooltip_parent\">You can do that here<\/a>.<\/p>\n"},{"acf_fc_layout":"call_to_action","selecteer_call_to_action":"gerelateerde_onderwerpen_lijst","berichten_met_prioriteit":false,"download_pdf":false,"veelgestelde_vragen_verwijzing":{"titel":"","knop_tekst":"","url":""}},{"acf_fc_layout":"meer_informatie_links","linkjes":false}],"samenvatting":"","banner_subtitel":"","call_to_action":"nieuwsbrief","call_to_action_2":"nieuwsbrief","zoekwoorden":"","meta_samenvatting":"Ouders & Onderwijs is there for all parents with children of school age. Parents can come to us for advice and answers to their questions."},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaint about privacy at school<\/title>\n<meta name=\"description\" content=\"If you have a complaint about privacy protection at school you can take several steps. You can ask several parties for help.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oudersenonderwijs.nl\/en\/complaint-about-privacy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaint about privacy at school\" \/>\n<meta property=\"og:description\" content=\"If you have a complaint about privacy protection at school you can take several steps. 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