Staff outside the classroom.

Contact point for student and parents

If there are problems at school, the teacher is the first contact point. Students and parents can also turn to the following staff:

• Mentor: at secondary school, each student has a mentor who is the first contact point for students and parents.
• Department or team leader: this is the contact if you cannot agree with the teacher or mentor.
• Confidential advisor: you or your child can talk confidentially with this person about sensitive issues like bullying or sexting.
• Dean: the contact at secondary school for profile choice and further education options.

Extra help with learning

Some children need extra help with learning, behavior, or social-emotional development. Each school has an internal support coordinator (primary school) or a care coordinator (secondary school). Some schools also have a remedial teacher to support students who struggle with specific subjects.

The school management

The school management includes the principal and the school governing body. Large school governing bodies with many schools often also have a manager responsible for some of the schools.

• The principal is responsible for the daily running of the school. Sometimes an assistant principal takes over parts of the principal’s tasks.
• The school governing body manages the organization that the school belongs to. It is formally the authority and is the employer of the principal and other school staff.

School leader register primary education

The principal of a primary school is important for the quality of the school. A school leader diploma shows if someone can lead a teacher team. You can check in the school leader register if your child’s primary school principal is registered.

Declaration of Admissibility

Almost all staff at the school need a declaration of admissibility. This includes staff who do not teach students.